Version 1.0 | Effective Date: January 28, 2026
About this page
Read our terms and conditions to understand the guidelines and rules for using our services and website.
BrandTails (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide through our website and Meta advertising forms.
By using our website or submitting your information through our ads, you agree to the terms of this Privacy Policy.
1. Information Collection and Use
When you interact with BrandTails, we may collect the following personal information:
Full Name
Email Address
Phone Number
Pet-related service inquiries
Any other information voluntarily provided through forms
This information may be collected through:
Meta Instant Forms (Facebook & Instagram Lead Ads)
Website contact forms
Email subscriptions or inquiries
2. Use of Data
We only use your information to:
Respond to your inquiry or request
Provide services or offers you have requested
Contact you about appointments, updates, or promotions
Improve our marketing and customer experience
We will never sell or rent your personal information to third parties.
3. Meta Lead Ads & Instant Forms
If you submit your information through a Facebook or Instagram Lead Ad form, Meta may also collect data according to their own Privacy Policy.
You can view Meta’s Privacy Policy here:
https://www.facebook.com/privacy/policy/
4. Sharing of Information
We may share your data only with trusted service providers who help operate our business, such as:
Email marketing platforms
CRM tools
Appointment scheduling services
All third parties are required to keep your information secure and confidential.
5. Data Protection & Security
We take reasonable steps to protect your personal information.
However, no online data transmission can be guaranteed to be 100% secure.
6. Cookies & Website Analytics
Our website may use cookies or tracking tools (such as Meta Pixel or Google Analytics) to improve your browsing experience and understand user behavior.
You may disable cookies in your browser settings at any time.
7. Your Rights & Choices
You may request to:
Access the personal information we hold about you
Correct inaccurate information
Delete your personal information
Opt out of marketing communications
To make a request, please contact us at:
📩 Email: connect@brandtails.com
8. Data Retention
We only keep personal information as long as necessary for business communication or legal compliance.
9. Updates to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
BrandTails
🌐 Website: https://www.brandtails.com
📩 Email: connect@brandtails.com
